While both agents and brokers act as intermediaries between insurance buyers and the insurance market, and can offer insurance quotes on different policies, there are two key differences between the two: Agents represent insurers, while brokers represent the client.

How Are They Different? The biggest difference between an Insurance Broker and an Insurance Agent is the people/organization they represent respectively. An insurance broker represents you as the client whereas an Insurance Agent represents the company they are employed by as their client, and you become the customer.

While your insurance provider decides whether to pay out the claims it receives or not, your broker ensures your claim is managed quickly and efficiently and serves as an advocate on your behalf with the insurance provider. They help navigate the claims process and work to ensure a fair and timely resolution.

#1 Low Motivation To be a thriving insurance agent, you have to want to succeed. Failure to work hard is one of the top reasons people in this industry want to call it quits. While it's true that this job isn't easy, it's also true that it can be very rewarding when you allow it to be.